We use a variety of different shipping companies depending on the quantity, physical size of the products ordered and where the product is coming from.
We ship from UK, USA and Australia. Standard shipping times are between 4 and 24 days.
We can offer express freight from both locations at your cost. Please contact us if you have any specific shipping requests.
Please note that sometimes multiple packages can make up a single order and delivery of multiple packages may be a day or two apart.
We can ship Overseas, please understand freight costs will be significant.Please contact us for an Overseas shipping quote.
Warranty & Returns
You will have some concerns about warranty and returns procedures and policies.
1. All products sold come with the full manufacturers warranty.
2. We require all warranty products to be sent back to us.
1. Give us a call and we’ll issue you with a Return Merchandise Authority (RMA) number via email.
2. We’ll often ask you to email us through some pictures, this is so we can get the ball rolling with our suppliers in facilitating the warranty.
3. Return the product to us with the RMA attached. We strongly recommend you use registered post or a courier.
4. Once we receive the product we will ship out a replacement.